Manager – Business Solutions Analysis at MTN Rwanda : (Deadline 4 April 2024)
Job requirements
Job Requirements (Education, Experience and Competencies)
- Bachelor’s degree preferably in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related field.
- Business Analysis methodology
Experience:
- 3 or more years in business solutions analysis and optimization experience, in a process driven environment.
- Experience in solution implementation in the telecommunication services.
- Business case development experience
- Good Knowledge of telecommunications applications – CRM, Self-care solutions, Apps, Payment solutions etc.
- 3 years or more of experience in IT environment with hands on Experience on IT Systems and solutions administration or support
3 or more years in demand management or related technical experience within Telecom Industry.
Job description
Key Performance Areas
overall Objective:
- Review, Analyse, and approve the URS from Business unities as well as the solution documents of all IT Systems/solutions integrations.
- Drive the Development of IT Solution documents that support the functional requirements business application projects and include the conceptual, high-level, and detailed design specifications for build, implementation and support of these business solution.
- Lead the Review of system functionality applicable to each project and demand.
- Contribute in identifying ways to fine tune systems in line with changing work practices
- Lead the BSA Team to Determine, document, and review user requirements for all projects and or demands.
- Lead the BSA Team in the Review of requirements, determine objectives and risks and issues and update URS for the competency centre functional design.
- Ensure the application of Group Guidance and the implementation of Group programs.
- Ensures business requirements are following enterprise architecture.
- Identifies and resolves gaps in skills, processes, and resources.
- Sets deadlines, assigns responsibilities, and monitors progress of the BSA team.
- Works with stakeholders and functional areas to develop business requirements.
- Develops guidelines for capturing business requirements Conduct research relating to MTN OPCO business and systems.
- Sort, accumulate and analyse information from external sources to assist with problem solving.
- Ensure that the BSA Team is working consistently according to the standards.
- Drive the excellency in the IT solutions delivery
- Manage delivery
- Direct and monitor work of subordinates
- Ensure the team is led; motivated and rewarded to achieve key performance areas
- Manage the performance and deliverables of direct and indirect reports to ensure that the objectives of the department are achieved
- Provide clear direction and manage performance of the team
- Recruit staff for appointments
- Set goals for direct reports; monitor progress and maintain motivation
How to apply
All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of academic credentials no later than 04th April 2024. MTN Website portal: https://www.mtn.co.rw/careers/
We strongly encourage applications from women and/or individuals with disabilities.
Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful, If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)
At MTN Rwandacell Plc we are committed to safeguarding your data privacy. For more information visit our website to read our job applicants privacy notice that explains how we
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