Manager, Mobilisation & Registration at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Manager, Mobilisation & Registration at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Mobilisation & Registration

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Mobilisation & Registration. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of governance and the provision of efficient and effective management of Board affairs.

This role presents a unique opportunity to manage and coordinate all activities within the CBHI Mobilisation and Registration function. In this pivotal role, you will have the unique opportunity to shape and drive the transformation of a long-term community based health system geared to provide quality medical services at an affordable cost to low income households.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head, CBHI the Manager, Mobilisation & Registration will be responsible for managing and coordinating all activities of the CBHI Mobilisation and Registration function.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Roles & Responsibilities

• Update the public on their rights and obligations in relation to Community Based health insurance (CBHI).
• Develop, review and implement an annual mobilisation plan to raise public awareness on Community Based health insurance (CBHI) and its benefits
• Prepare and coordinate CBHI mobilisation activities including awareness campaigns, media and other communication channels
• Coordinate CBHI member registration and ensure that beneficiaries’ information details and data are properly and accurately recorded, and regularly updated
• Coordinate all activities related to collection of CBHI contributions and engage with the scheme’s stakeholders to enhance funding
• Prepare and timely submit mobilisation and registration reports
• Prepare Strategic and business action plans, procurement plan and budgets for the Mobilisation and Registration function and monitor their implementation
• Prepare and update the procedure manual, guidelines, and policies to support staff in all operations
• Lead and supervise all activities in the CBHI Registration Division to ensure effective and efficient functioning.
• Ensure that all tools of registration are available in the right quantity, at the right time and at the right place.
• Interpret and explain policies from top level management to lower level, evaluate performance of junior managers
• Coordinate all activities of CBHI Section, following up and promptly responding to member requests
• Collect enrolment data, perform comparative and trends analysis and advise the management on strategies to enhance CBHI coverage and performance
• Coordinate activities related to prevention, detection and investigation of membership-related fraud cases and devise mitigation strategies
• Participate in engagements with relevant stakeholders in overseeing the execution and reporting of CBHI strategy and ensure adequate representation of RSSB in relevant external activities and events
• Execute the plans of the organisation in accordance with the policies and directives of the Executive
• Perform any other duties related to CBHI Mobilization and Registration as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master’s Degree in Marketing, Public Relations, Communication, Management, Business Administration, Education, Public Administration, Social Sciences or any other relevant field with at least 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

• Bachelors’ Degree in Marketing, Public Relations, Communication, Management, Business Administration, Education, Public Administration, Social Sciences or any other relevant field with at least 6 years’ relevant experience, 2 of which should have been in a supervisory role.

Key Competencies

Technical Competencies:

• Strong Marketing Skills
• Strong Communication Skills
• Information sharing
• Risk Management
• Resource Management
• Mentoring and Coaching
• Project Planning Management
• Networking agility
• Strategic Leadership and Orientation
• Business continuity management
• Demographic knowledge
• Social Security legislation
• Knowledge of relevant laws and regulations

Behavioural Competencies: 

• Client Service Focus
• Communication & Interpersonal Skills
• Integrity and Confidentiality
• Proactive and Engaging
• Strong Personality
• Detail oriented
• Team Leader
• Result and Driven
• Breakthrough Innovation
• Technology Savvy
• Strategic Thinking
• Problem Solving & Quality Decision Making
• Leading & empowering others
• Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

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