NOC Engineer at KT Rwanda Networks Ltd: (Deadline 25 May 2023)
KT Rwanda Networks Ltd (KTRN LTD)
KG 7 Avenue, 7th Floor Kigali Heights Building
PO Box 5440, Kigali – Rwanda
Email: [email protected]
JOB ADVERTISEMENT:
Opening date: May 16th, 2023
Closing date: May 25th, 2023
Background:
KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.
In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant positions below:
Position: NOC Engineer (1):
Qualifications required:
- Bachelor’s Degree in Computer Science, IT, Telecommunication Engineering or other related fields.
- Extensive Experience Working as Noc Engineer
- Applicants should be Rwandans.
- Having graduated with a Distinction at the University.
- Being able to work at night and during weekends.
Key Responsibilities:
- Monitor LTE& Fixed network infrastructure to ensure stable network performance 24/7.
- First Line technical support on IP<E related issues impacting customer service.
- Support, Communicate and collaborate closely with KTRN partners and field engineers.
- Analyze the network fault, provide first line support, dispatch responsible engineer, escalate where needed & follow up until issue is fixed.
- Inspect degradation of network performance.
- Manage Faults, Changes, and Performance Management activities.
- Take care of LTE NOC equipment and environment.
- Ensure the timely reporting of NOC daily, weekly and monthly report.
- Track all network incidents from start to completion and draft incident reports.
- Open, update and close ticket on time with accurate information.
- Perform Health check and backup of core nodes.
Interested candidates who meet the above requirements should submit their application letters accompanied with their CVs and copies of certified Degree(s), Copy of ID, on line addressed to the Human Resources management of KTRN, located at KG 7 Avenue, 7th Kigali Heights, to the below email:
The deadline for submission of applications is scheduled on ,25th 2023, 5:00pm.
Only shortlisted candidates shall be contacted.
KTRN Management
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