Officer Customer Care & Events Management at National Bank of Rwanda: (Deadline 31 July 2025)
Job Description
Reporting to the Manager Customer Experience and Events Coordination, the Job holder will be responsible for planning, coordinating and execution of both local and international events hosted by NBR.
Job Responsibilities
- Develop and implement even management strategies and policies/procedures to ensure successful execution of NBR events.
- Manage assigned events to ensure the successful planning and execution of the Bank events.
- Work closely with various departments and stakeholders with BNR’s goals and objectives.
- Plan and coordinate all aspects of events including venue selection, event logistics, catering and entertainment.
- Develop and manage event budgets and timelines, ensuring that events are delivered on time and within budget.
- Oversee event details to ensure expected deliverables.
- Work very closely with content teams to ensure maximum attendance and participation.
- Work very closely with Communication team to ensure appropriate audio-visual per Calibre of the event.
- Evaluate event performance and provide recommendations for improvement.
- Provide post event reports for record purposes and future consultations
Job Requirements
- At least a Degree in Events’ Planning and Coordination, Public Relations, Public Administration or a related field
- 3 years of experience in a similar role
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