Operations Department,Rwanda.Senior Manager, Central Operations at KCB Rwanda: (Deadline 23 May 2025)
Main Responsibilities:
- Accountable for developing and execution of operational strategy corresponding to overall bank’s business strategy in an efficient manner and good governance
- Putting in place a safe and robust control environment by enhancing business processes and procedures improving TAT and customer satisfaction
- Mitigate operational risks that may arise from centralized banking operations, through proactive validation of high value amount
- Ensure and enforce adherence to ongoing regulatory, internal governance, policies, process standards across the country
- Provide periodical reporting on central operations performance using accurate and reliable management information
- Overseeing all business operations under central operations
Daily Responsibilities.
- Ensure system uptime for successful payments and approve huge value amounts under authorization limits
- Review period reporting to identify operational inefficiencies for timely actioning on their resolution
- Attend senior level meetings to discuss strategic matters and find solutions/actions to improve banking operational efficiency
- Follow up on daily operational processes (Payments, Account information, cards settlements, cheques processing, Interbranch CIT coordination and Cash sorting etc.)
- 5.Follow up on implementation of action plans
Educational qualifications and work experience:
- Bachelor’s degree in any business-related field
- Minimum Five (5) Year’ experience in banking operations preferably central operations on a managerial level.
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