Private Sector and Civil Society Service Delivery Monitoring Officer at Rwanda Governance Board (RGB): (Deadline 19 January 2024)

Private Sector and Civil Society Service Delivery Monitoring Officer at Rwanda Governance Board (RGB): (Deadline 19 January 2024)

Private Sector and Civil Society Service Delivery Monitoring Officer at Rwanda Governance Board (RGB): (Deadline 19 January 2024)

Job responsibilities
• Participate in the development of tools for service delivery monitoring • Participate in service delivery monitoring in public institutions and produce reports • Monitor the implementation of service delivery monitoring recommendations • Participate in the review of service delivery monitoring methodology in public institutions; • Participate in the development of service delivery standards and guidelines • Participate in the development of service delivery training content • Produce quarterly, semi-annual, and annual reports; • Perform any other relevant duties as may be assigned by the supervisor.
Minimum qualifications
    • 1
      Bachelor’s Degree in Economics

      0 Year of relevant experience

    • 2
      Bachelor’s Degree in Public Administration

      0 Year of relevant experience

    • 3
      Bachelor’s Degree in Public Policy

      0 Year of relevant experience

    • 4
      Bachelor’s Degree in Management

      0 Year of relevant experience

    • 5
      Bachelor’s Degree in Development Studies

      0 Year of relevant experience

    • 6
      Bachelor’s Degree in Political Sciences

      0 Year of relevant experience

    • 7
      Bachelor’s Degree Social Work

      0 Year of relevant experience

    • 8
      Bachelor’s Degree in Business Administration

      0 Year of relevant experience

    • 9
      Bachelor’s Degree in Governance and Leadership

      0 Year of relevant experience

  • 10
    Bachelor’s Degree in Sociology

    0 Year of relevant experience

Required competencies and key technical skills

    • 1
      Integrity
    • 2
      Strong critical thinking skills and excellent problem solving skills.
    • 3
      Inclusiveness
    • 4
      Accountability
    • 5
      Communication
    • 6
      Teamwork
    • 7
      Client/citizen focus
    • 8
      Professionalism
    • 9
      Commitment to continuous learning
    • 10
      Analytical skills
    • 11
      Problem solving skills
    • 12
      Decision making skills
    • 13
      Time management skills
    • 14
      Risk management skills
    • 15
      Results oriented
    • 16
      Resources management skills
    • 17
      Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage
    • 18
      Knowledge of Rwanda’s Governance policies and strategies
  • 19
    Knowledge in monitoring and evaluation particularly in the area of governance

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