Reports To
Prosecutor General
Job responsibilities
Elaborate the annual communication plan and its corresponding budget; Maintain relationships with various public and private media; Collect complaints of internal services on needs of public in terms of institution’s information. Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media. Develop methods, tools to be used and launch the surveys; Collect compiles and analyzes the results of investigations and complaints received in the suggestions’ box and identify key ideas; Collect and processes information from users on their expectations, satisfactions, and type of disputes with the institution; Provide advice and recommendations to improve the image and quality of the services delivered by the institution.
Minimum qualifications
Bachelor’s Degree in Communication
0 Year of relevant experience
Bachelor’s Degree in Journalism
0 Year of relevant experience
Bachelor’s Degree in Public Relations
0 Year of relevant experience
Bachelor’s Degree in Media
0 Year of relevant experience
A holder of a Bachelor’s Degree in any field with relevant Professional experience in communication, or media is eligible
3 Years of relevant experience
Required competencies and key technical skills
Resource management skills
Analytical skills
Problem solving skills
Decision making skills5
Time management skills
Risk management skills
Results oriented
Digital literacy skills
Research and critical thinking skills
Ability to convey ideas clearly and concisely
Verbal, non-verbal and written communication skills
Creative thinking skills and solution-oriented attitude
Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
Report writing and presentation skills
Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including. Swahili) is an added advantage.
Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences;
Ability to develop and implement communications initiatives using appropriate tools and channels;
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