Receptionist at PRO-FEMMES/TWESE HAMWE (PFTH): (Deadline 4 October 2021)

Receptionist at PRO-FEMMES/TWESE HAMWE (PFTH): (Deadline 4 October 2021)

JOB ANNOUNCEMENT

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country.  The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic political, and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

PRO-FEMMES/TWESE HAMWE is looking for a suitable candidate to fill position of Receptionist

Duties and responsibilities

• Ensure administrative support tasks are handled;
• Handling  PFTH visitors;
• Provide excellent customer service;
• Preparing meeting and training rooms;
• Assisting visitors in finding their way around the office;
• Diary management and management of meeting rooms;
• Handle event coordination internally;
• Maintaining office services as required (such as cleaners and maintenance companies);
• Assist with mail as required;
• Assist the HR team with managing office supplies such as  office equipment and furniture;
• Ensure messages are passed to the appropriate staff member on a timely basis;

• Ensure appropriate and effective communication between Pro-Femmes/ Twese Hamwe and various visitors/ stakeholders;
• Perform other tasks as shall be advised by the supervisors at Pro-Femmes /Twese Hamwe.

Key skills required

• Knowledge of office administration procedures;
• Aptitude to manage reception work;
• Excellent written and verbal communication skills in English and Kinyarwanda, knowledge of French is an added advantage;
• Presentation aptitudes;
• Ability to work with minimum supervision;
• High level of discretion and judgment;
• Customer service oriented and experience with teams of various backgrounds.

Desired competencies and qualifications for the Receptionist

• Secondary school certificate (A1) in Literature Economics and Geography (LEG), History Economics & Literature (HEL); any other related field. Having a Bachelor’s degree in Business Administration, Communications, Journalism, Hospitality or any other related field will be an added advantage.
• Prior experience as a receptionist or in a related field;
• Consistent, professional dress and manner;
• At least 3 years of experience
• Competency in Microsoft applications including Word, Excel, and Outlook;
• Able to contribute positively as part of a team, helping out with various tasks as required;
• Good time management skills;

 Expression of interest and application

Interested candidates should address their application enclosed with a cover letter, Curriculum vitae, academic documents, and other certificates to the Chairperson of PRO-FEMMES/TWESE HAMWE and delivered in hard copy to PRO-FEMMES/TWESE HAMWE’s office not later than Monday 4^th October 2021 at 4:00 pm.

PRO-FEMMES/TWESE HAMWE head office is located next to Gahanga Sector Offices, Kicukiro district, City of Kigali.

The application file must contain the following documents:

1. A motivation letter addressed to the Chairperson of PRO-FEMMES/TWESE HAMWE;
2. Detailed Resume/Cv
3. Copy of degree and other relevant documents/ certificates
4. Copy of ID
5. At least one recommendation letter from a previous employer.

 N.B:

• Only short-listed candidates will be contacted for a written test.

Done at Kigali, 22^nd September 2021

BUGINGO Emma Marie

Executive Director

Pro-Femmes/Twese Hamwe