Receptionist/Concierge at Wolf Leisure: (Deadline 23 September 2024)
The Lodge is situated in Kibuye, Karongi on the water side targeting high class, international guests looking for a relaxation environment and experiencing Rwanda and authentic life
Wolf Leisure recruits for its Lodge in Karongi
A Receptionist / Concierge
Role and responsibilities
- Taking reservations or bookings over the phone and internet
- Greeting guests upon arrival
- Checking guests in
- Checking guests out
- Assisting guests with changes to their travel plans
- Making restaurant reservations and booking taxis on behalf of guests
- Assisting guests with luggage
- Troubleshooting and dealing with any guest complaints
Key Competencies & requirements
- Proven experience in a high-end hospitality business as receptionist or concierge
- Attention to client service and hospitality
- In addition to Kinyarwanda speak at least fluent English and/ or French
- Work organization, self-disciplined and fast working under stress
- Willing to relocate to Karongi
What to expect from us
A competitive remuneration in a growing and new business
Send your cover letter and curriculum vitae (CV) to [email protected] not later than Monday, 23rd September 2024
Visit our website www.wolf-leisure.com
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