Retail Banking Department, Rwanda.MSME Relationship Manager at KCB Rwanda: (Deadline 23 May 2025)
Main Responsibilities:
- Marketing new business and managing existing business to enable the bank to realize revenue targets which are prescribed without compromising on credit risk appetite.
- Grow and monitor the SME banking asset and liability portfolio with ultimate aim of ensuring that it remains profitable and of quality. Particularly responsible for growing the SME Tier 1 portfolio as per the bank SME strategy and in the region assigned.
- Maintain excellent relationship with existing and prospects SME clients to sustain business growth and increase wallet share and customer profitability.
- Initiate credit facilities through in-depth quality preliminary analysis. Process credit applications within stipulate TAT to ensure delightful customer experience.
- Resolve retail business customer inquire to improve customer satisfaction.
- Prepare weekly sales report, Monthly portfolio report including credit reviews, monthly pipelines.
- Monitoring loan facility, detect and restore to performing, all debts falling into arrears to performing debts with aim to insure minimum portfolio at risk. Properly handover to recovery units all loans downgraded to the grade 3.
- Promote alternative channels through raising the usage of internet banking, Mobile banking, and cards by business customers. Acquire, train, and ensure retention of merchants & Agents through effective relationship management.
- Managing strategic partnerships is important for SME Banking Growth.
- Maintain and grow the Biashara Club proposition through onboarding of new members and retention of existing members
Daily Responsibilities.
- To prepare daily, weekly, and monthly SME performance report
- To meet, identify and evaluate customers’ or prospects’ financial needs to mobilize new accounts, deposits and quality loans.
- To monitor the utilization of drawn facilities and prevent migration to NPL and overdrawn accounts.
- Capture SME business credit applications in Credit Quest.
- Mobilize deposits
- Make customers’ business (prospects, existing, agents, merchants and partners) call visits.
- Biashara Club Management
Educational qualifications and work experience:
- Bachelor’s degree in any business-related field
- Minimum Five (5) Year’ experience in banking operations Sales, Credit appraisal and lending, Relationship Management
Kindly Note
All Jobs and Opportunities Published on mucuruzi.com are completely free to apply. A candidate should never pay any fee during the recruitment Process. Even if mucuruzi.com does its best to avoid any scam job or opportunity offer, a job seeker or an opportunity seeker is 100% responsible of applying at his own risk.
Check well before applying, if you doubt about the eligibility of any offer do not apply and notifie to mucuruzi.com via this email: [email protected] and remember to never pay any fee to have a job or get any opportunity, if you do so, do it at your own risk.
