
Senior Human Capital & Development Officer at COPEDU PLC: (Deadline 15 August 2025)
JOB VACANCY ANNOUNCEMENT
COPEDU PLC is a trading company engaged in savings and credits. It was registered as a trading company in the Development Bank (RDB) on February 21, 2013, and licensed by the Central Bank of Rwanda (BNR) on 13/03/2014 to operates as a microfinance institution in Rwanda.
COPEDU PLC wishes to encourage all qualified, capable, and interested candidates to apply to the position of Senior Human Capital & Development Officer.
Department: Human Capital
Reports to: Head of Human Capital
Location: Kigali
General Description:
The Senior Human Capital & Development Officer is responsible for implementing human resources policies and practices related to talent acquisition, employee development, performance management, training, talent management, succession planning and organizational development. The role ensures that COPEDU PLC attracts, develops, and retains competent and motivated staff to support business goals.
Key Responsibilities
- Identify training needs through skills gap analysis, performance reviews, and departmental input.
- Develop, implement, and evaluate training programs aligned with COPEDU PLC’s strategic objectives.
- Coordinate internal and external training sessions and maintain a training calendar.
- Evaluate training effectiveness and prepare reports for Head of human capital
- Develop and implement strategies for talent attraction, development, and retention.
- Manage succession planning frameworks for key roles in the organization.
- Provide guidance on performance improvement plans.
- Monitor performance trends and recommend appropriate interventions.
- Contribute to the development and monitoring of the annual HR strategy and action plans.
- Assist in HR budget planning and monitoring training expenses.
- Contribute to the development and review of HR policies and procedures.
- Ensure all human capital initiatives comply with labor laws, regulatory requirements, and internal policies.
- Support the design and implementation of HR initiatives that promote talent development aligned with COPEDU Plc’s strategic objectives.
- Develop and maintain effective onboarding processes to integrate new hires smoothly and support early engagement.
- Oversee the performance management cycle and ensure timely appraisals.
- Provide coaching and guidance on performance management, helping resolve performance-related issues constructively.
- Develop and implement employee performance improvement strategies, including goal setting and continuous feedback.
- Ensure all employees are trained in consumer protection policies, maintaining compliance and service quality.
- Monitor and support the growth of high-potential staff to ensure strong future leadership.
- Promote internal communication and engagement, organizing activities that foster strong employee relations.
- Manage employee benefits administration, including health insurance and welfare programs.
- Organize employee engagement events such as team-building activities and recognition initiatives.
- Promote wellness and work-life balance programs
- Conduct employee satisfaction surveys and analyze results to improve workplace morale and retention.
- Develop action plans based on engagement feedback, strengthening workplace culture and employee loyalty.
- Handle employee relations matters, including grievances, conflict resolution, and support for workplace issues.
- Support compensation and benefits planning, including salary reviews, benchmarking, and payroll processing.
- Ensure HR policies and practices comply with labor laws, updating procedures based on legal and regulatory changes.
Required Qualifications and Skills:
- Bachelor’s degree in human resource management, Business Administration, or related field.
- Minimum 3 years of experience in Human Resources; experience in the banking sector is an added advantage.
- Expertise in performance management, budgeting, and expenditure management
- Excellent communication, organizational, and Planning skills
- Strong analytical, problem-solving, and decision-making abilities
- Knowledge of Rwanda and international labor laws
- Experience in Human Resources, learning and development,
- Extensive knowledge of compensation and retention programs
- Talent acquisition and management
- Knowledge and skills in competence and career management
All applications must include:
- A motivation letter,
- A copy of the National ID,
- A detailed Curriculum Vitae (CV),
- Copies of academic and professional certificates.
What We Offer:
- Competitive and attractive salary package
- Annual leave allowance
- Long service recognition allowance
- Preferential interest rates on staff loans
- Annual performance bonus based on individual and company performance
- Medical insurance coverage
- Supportive and collaborative working environment
- Opportunities for continuous professional development and career advancement
- Etc..
Candidates are required to complete the online application form at the following link: https://forms.gle/BHjspRrZ7vNeX6Uc8 no later than Friday, 15th August 2025. Only selected candidates will be contacted.
Done on July 30th, 2025.
KABERA RWAGATARE Charles
Executive Director
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