Senior Policy and Change Management Analyst at Rwanda Social Security Board (RSSB): (Deadline 31 March 2025)

Senior Policy and Change Management Analyst at Rwanda Social Security Board (RSSB): (Deadline 31 March 2025)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Policy and Change Management Analyst

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Policy and Change Management Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This position has a critical role in shaping the strategic direction of the organisation through comprehensive policy analysis and effective change management. This position involves identifying key policy issues, conducting in-depth research, and developing evidence-based recommendations that align with RSSB’s objectives.

The analyst will be responsible for facilitating discussions among stakeholders, ensuring that policies are not only developed but also effectively communicated and implemented across the organisation. By monitoring and evaluating the impact of these policies, you will help ensure that they deliver tangible benefits to Rwandans, fostering an environment of continuous improvement and innovation within the social security framework.

Reporting to the Manager, Change and Corporate Performance, the Senior Policy and Change Management Analyst will be responsible for developing and monitoring the implementation of policies and driving the implementation of organizational change management strategies and plans in order to maximize employee adoption and usage and minimize resistance in RSSB objectives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Conduct in-depth policy analysis to identify gaps, redundancies, and areas for improvement in existing RSSB policies
2. Participate in the development of RSSB internal rules and regulations as required
3. Monitor the effectiveness of implemented policies and change initiatives, providing feedback and recommendations for improvement.
4. Participate in the development of change management plans and initiatives for projects and operations of RSSB, including training and communications for awareness purposes; and ensure all staff are aligned to the annual plans set
5. Devise strategies to enhance efficiency in service delivery to RSSB members and ensure satisfaction among members
6. Develop risk management strategies to mitigate potential resistance to change and ensure the successful adoption of new policies
7. Prepare change management strategies to reduce expenses, increase revenue, and maximize efficiency at RSSB
8. Coordinate the change management activities within a structured process framework that has been approved by RSSB Leadership
9. Design the strategic approach to managing change and support operations that fall within the domain of change management
10. Evaluate the change impact and organizational readiness to limit potential risks
11. Evaluate the risk of change and provide actionable guidelines on reducing the impact and ensure the implementation and monitoring
12. Evaluate resistance in adopting the change at the user, process, and technology levels and recommend mitigation measures to reduce resistance
13. Manage the change portfolio, which allows the RSSB to prepare for and successfully adopt the change across the business
14. Conduct effective change impact and readiness assessments, and stakeholder analysis to understand the uptake of the change activities
15. Prepare clear communication plans and ensure that information is communicated to impacted audiences throughout the duration of the program
16. Collaborate with project teams within RSSB to ensure the successful execution of the end-to-end change management strategy
17. Build executive presentations related policy development and change management
18. Provide technical support in the development of policy guidelines and manuals to assist staff in understanding new procedures.
19. Perform any other duties related to Change Management function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

• Master’s Degree in Public Policy, Business Administration, Economics, Social Science, Project management, Operations Management, Strategic Management, Statistics, or any other related field with at least 3 years of relevant experience.

OR

• Bachelor’s Degree in Public Policy, Business Administration, Economics, Social Science, Statistics, or any other related field with at least 5 years of relevant experience.

Key competencies

Technical Competencies:

The role holder must have:

1. 1. Strong Change management skills
   2. Strategic and business planning skills
   3. Strong Policy formulation skills
   4. Monitoring and evaluation skills
   5. Ability to analyse data and draw inferences
   6. Strong Analytical skills
   7. Research and innovation skills
   8. Operations management skills
   9. Quality assurance skills
   10. Business awareness
   11. Project planning & management skills
   12. Understanding of sector trends
   13. Total quality management skills
   14. Knowledge of relevant laws, policies, and regulations

Behavioural Competencies:

The role holder must demonstrate:

1. 1. Client Service Focus
   2. Communication & Interpersonal Skills
   3. Integrity and Confidentiality
   4. Proactive and Engaging
   5. Strong Personality
   6. Detail Oriented
   7. Result and Data Driven
   8. Breakthrough Innovation
   9. Technology Savvy

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

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