Senior Quality Assurance Officer at Rwanda Management Institute (RMI): (Deadline 27 September 2022)
Job description
– Developing and implementing quality management procedures and systems for all RMI operations
– Conduct Quality Assurance compliance audits of all RMI operations and processes
– Advises on changes to be introduced and provides tools and techniques to enable their implementation.
– Establish the overall requirements for Quality Assurance specifications and standards for materials, processes and products for the institution;
– Review services and processes non-conformance and recommend remedial actions including but not limited to modifications of techniques and methods or Quality Assurance standards;
– Ensure that all managerial and technical activities are free from any or errors and are of the highest quality.
– Develop Quality Assurance plans and other required process control procedures, to insure that proceedings, work in progress and finished products meet the specified quality and standards
– Monitor and advise on the performance of the quality management system and produce data and report on performance measured against set indicators,
– Build a useful database for all modules and courses certified and offered by RMI and partners;
– Oversee course validation process and compile appropriate reports;
– Set the review and validation process for RMI learning modules and ensure compliance with quality assurance standars; compile annual reports on RMI learning modules
– Secretary to the review and awards committee
– Keep all documents in relation to Quality monitoring including course monitoring reports, validation reports, course development manuals, master copies of modules and courses, consultancy assignment etc;
– Any other duties assigned by the superior in line with the job”
Minimum Qualifications
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Bachelor’s Degree in Public Administration
3 Years of relevant experience
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Bachelor’s Degree in Management
3 Years of relevant experience
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Master’s Degree in Public Administration
0 Year of relevant experience
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Master’s Degree in Management
0 Year of relevant experience
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Bachelor’s Degree in Education
3 Years of relevant experience
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Master’s Degree in Education
0 Year of relevant experience
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Business Administration
0 Year of relevant experience
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Bachelor’s Degree in Business Administration
3 Years of relevant experience
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Bachelors Degree in Pedagogy
3 Years of relevant experience
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Bachelor’s degree in Business information technology management
3 Years of relevant experience
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Master’s degree in Business information technology management
0 Year of relevant experience
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Master’s Degree in pedagogy
0 Year of relevant experience
Competency and Key Technical Skills
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N/A
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Organization skills
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Research and data collection skills;
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Problem solving skills
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Excellent communication and interpersonal skills;
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