Strategic Digital Transformation Director at Never Again Rwanda: (Deadline 31 July 2022)

Job Title

Strategic Digital Transformation Director

Reports to

Executive Director

Internal relationships

Senior Management Team (SMT), Programme Team Leaders, and Communications

Job location

The job is based in Kigali; however, the post holder should expect to spend up to 10% of the time occasionally in different provinces of Rwanda.

Contract Duration 

Renewable Annually

About NAR 

Never Again Rwanda (NAR) is a peacebuilding and social justice non-governmental organization established in 2002 in response to the 1994 Genocide against the Tutsi. We aim to empower and engage citizens in Rwanda and the Great Lakes region with opportunities to become active citizens for a peaceful society. For the last 18 years, we have worked on more than 45 programs and projects on peacebuilding, youth engagement, governance, strategic partnerships, research and advocacy.

Job Purpose

The post is a pivotal role part of the executive team and is based on a unique set of strategic and technological knowledge. The candidate collaborates with all communications, marketing, knowledge management, program management and organizational management teams and uses leadership and management skills to plan and build strategic digital transformation, and to support institutional growth and performance.

Duties and Responsibilities

• Plan and integrate SEO strategies and customer experience on the various websites.
• Plan and develop content, social and web analytics strategies, and dashboards.
• Plan and develop content management strategy, architecture and tools.
• Develop an integrated public engagement strategy
• Lead, plan and manage Office 365 implementation and terms of use, its productivity features, and collaborative tools (in collaboration with IT manager).
• Implement the collaborative culture in the organization and train operational teams.
• Plan and develop the data collection and management function (in collaboration with IT manager).
• Plan and develop operational alignment.
• Any other duties as assigned by supervisor

Qualifications

Required Conceptual, Technical And Management Skills         

• Project and performance management.
• Team Management and Performance.
• Digital and Relationship Communication and Marketing.
• Strong understanding of business transformation, digital, software build and change delivery.
• Extensive experience in knowledge management and content management.
• Be able to articulately and passionately present digital concepts to executive and technical stakeholders, and to animate training sessions.
• Proven ability to create strong internal synergies.
• Fluent in English, good knowledge of French and Kinyarwanda
• Very good knowledge of various CMS; SEO and Google Data Analytics; Google Ads; MS Project; Key performance indicators.
• Good knowledge of CRM; UI and UX Design; Web Development.
• Basic HTML knowledge

Qualifications Required

• A master’s degree in digital, project management, IT or Communication and Marketing.
• 5 years of experience as a manager in digital and web projects.
• Demonstrated experience developing successful and compelling digital marketing products with a performance history of driving revenue and/or public engagement.
• Strong digital business acumen including user driven development methodologies and data analytics.
• Proven ability to demonstrate leadership through influence and lead change management efforts.
• Entrepreneurial spirit and results-driven focus.

Application instructions

Interested candidates should submit their CVs and motivation letter to info@neveragainrwanda.org no later than July 31st 2022 at 5pm. “Strategic Digital Transformation Director”  MUST BE included in the subject line of the application email to be considered.

Please note that due to high volume of applications, ONLY short-listed candidates will be contacted.

NAR is committed to achieving workforce diversity in terms of gender. Individuals from vulnerable groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

NAR does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.