Supervisor in Charge of Communication Section at Rwanda Revenue Authority: (Deadline 9 September 2024)
JOB DESCRIPTIONS
Job details
Communication Section
Job Title:
Supervisor in Charge of Communication Section
Grade:
M1
Supervisor:
Director for Communication and Taxpayer Education Unit
Location:
HQ
Working Mode:
Office
Purpose
S/he organizes operational activities of the work team, supervises and reports on team activities, motivates and assesses team performance in order to achieve assigned operational priorities, assignments and targets. Particularly the supervisor in Charge of Communications heads the creation, implementation and oversight of communications strategies and plans that effectively describe and promote RRA and its service/products be it internally or externally. He/she also leads the implementation of communication strategies, campaigns and plans and ensures healthy stakeholder relations and builds and nurtures mutual understanding between RRA and stakeholders.
Key duties and responsibilities
Builds and maintains mutual understanding and solid partnerships with key stakeholders to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.
Researches and understands key business challenges, taxpayer behavior, PESTEL factors that can impact tax compliance and develop communications initiatives to respond to them
Seeks new methods and creative strategies to increase internal and external awareness of key events, campaigns, initiatives and changes in RRA
Ensures delivery of high-quality, taxpayer-focused contents /multi-media and creative packages to simplify tax related information and meet audience needs
Directs in-house and external communications and marketing specialists integral to the completion of assigned tasks and projects.
Develops content and directs creative execution to provide a consistent, targeted, and impactful message and measure campaign performance to help with recommendations for future programs
Oversee and contribute to the conceptualization and development and production of communications collaterals to ensure that it is consistent with the RRA brand and act as the brand keeper
Support the development of internal communications plan, content and initiatives that will foster employee moral and ambassadorship of RRA’s favorable image
Supervises the workflow and work assignments of the communications team to ensure effective collaboration among team members and consistent, quality work.
Develops and implements policies and procedures for communicating on behalf of the organization that represents the corporate identity, and promotes and supports the organizations mission
Any other assignment as might be provided by your supervisors
Required Academic Qualification
Preferred Qualifications
Bachelor’s Degree in Media and Mass Communications/journalism specialized in Public Relations/Corporate Communications/journalism/Media studies/
Relevant Qualifications
Required Trainings
Leadership
Marketing Communications
Digital and social media communications
Medium Adobe Suite
Creative people management
Skill Type
Required Skill
Required Proficiency level
Adobe Suite
Adobe Suite package
medium
Detail oriented
Detail oriented
advanced
Interpersonal
Ability to manage small team
advanced
Presentation
Public speaking
advanced
Time Management
Good time management skills
advanced
Understanding of RRA Business Acumen
Able to interpret and enforce revenue laws and regulations, regional agreements and international conventions;
medium
Required Competencies
Communication
Decision making
Mentoring and coaching
Supervision skills
Time management
Strong ability to organize and prioritize workloads, meet deadlines and targets
Good experience and competence in Tax Administration
Strategic networking
Adhering to organizational values and diversity
Planning and organization
People management
Performance management
Attention to details
Flexibility and adaptability
Required Experiences
4 years experience in field of communication/marketing management with proven record of technical experience in media, events management, PR, branding and creative people management
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