2 Job Positions at Rwanda Ultimate Golf Course: (Deadline 11 March 2025)
F&B Supervisor at Rwanda Ultimate Golf Course: (Deadline 11 March 2025)
JOB DESCRIPTION
Title: F&B Supervisor
Place of Work: Rwanda Ultimate Golf Course Ltd
Department: Food & Beverages
Report to: Head of F&B Services
About us
Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
The Food and Beverage (F&B) Supervisor at our prestigious 5-star Golf Clubhouse will play an important role in ensuring an exceptional dining experience for our members and guests. This position requires a dynamic leader with a passion for hospitality and a commitment to excellence. The F&B Supervisor will oversee daily operations within the dining and event spaces, ensuring high standards of service and adherence to health and safety regulations.
Key responsibilities include scheduling, supervising, training staff, managing inventory and ordering processes, and collaborating with the culinary team to enhance menu offerings. The ideal candidate will possess strong communication and interpersonal skills, enabling them to build positive relationships with both staff and guests. A thorough understanding of fine dining standards and event coordination is essential.
This role demands a proactive approach to problem-solving, a keen eye for detail, and the ability to thrive in a fast-paced environment. The F&B Service Supervisor will also assist in implementing promotional events and seasonal menus, contributing to the overall success of our dining operations and enhancing the Club’s reputation for service excellence.
Duties and responsibilities
Financial returns:
- Participate in the preparation of the annual outlet operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
- In partnership with the Head of F&B Service, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.
- Ensure all credit and financial transactions are handled securely.
People:
- Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
- Educate and train all team members in compliance with local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
- Ensures that all the team are confident and familiar with all information regarding the Outlet, menu, Hotel, and facilities.
- Responsible for conducting effective departmental meetings regularly and communicating information of importance to the team.
- Attends regular Food and Beverage meetings to obtain and share information.
Guest experience:
- Ensure all food and beverage equipment are in proper operational condition and are cleaned regularly.
- Ensure that the assigned restaurant is cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
- Establish and achieve quality and guest satisfaction goals. Respond courteously and promptly to all guest questions, complaints, and/or requests to ensure a high level of guest satisfaction.
- Interacts with Kitchen and Stewarding departments to ensure that the operation runs smoothly.
- Have a thorough knowledge of the facilities and be able to answer guest questions in a quick, polite, and helpful manner.
Responsible business:
- Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
- Ensure the security and proper storage of food and beverage products, inventory, and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
- Perform other duties as assigned. May also serve as the manager on duty.
Experience and Qualifications
Experience:
- Minimum of 3 years of experience in food and beverage service, preferably in a fine dining or luxury hospitality environment.
- Proven experience in a supervisory or leadership role, with a track record of successfully managing a team.
- Familiarity with event planning and execution, including private functions and special events.
- Experience with inventory management, cost control, and vendor relations.
Qualifications:
- A degree in Hospitality Management or a related field.
- Certification in Food Safety and Alcohol Awareness.
- Strong knowledge of food and beverage pairings, fine dining etiquette, and service standards.
- Proficiency in point-of-sale (POS) systems and basic computer applications.
Skills:
- Exceptional interpersonal and communication skills, with a focus on guest satisfaction.
- Strong organizational and multitasking abilities, with attention to detail.
- Ability to train and motivate staff to deliver high-quality service.
- Problem-solving skills and the ability to work under pressure in a fast-paced environment.
Personal Attributes:
- A passion for hospitality and a commitment to providing an outstanding guest experience.
- Professional demeanor and appearance, reflecting the standards of a 5-star establishment.
- Flexibility to work evenings, weekends, and holidays as needed.
NOTICE
The business functions seven days a week, 24 hours a day. All Staff Members must realize this fact and always be aware that it may be necessary to move Staff Members from their accustomed shifts as business demands.
Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Violation of any of the stated responsibilities and duties is grounds for disciplinary action.
Required documents:
A detailed CV with 3 contacts of professional referees.
A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
Copies of academic degrees, professional training certificates, and other relevant training certificates
National ID
How to APPLY
The deadline for submitting applications is on 11th March 2025 at 14:00 hrs. Kigali time.
All applicants must submit their zipped documents to [email protected] with the email title “Application for F&B Supervisor Position.”
Only selected candidates for interview will be contacted.
All unzipped documents will be automatically disqualified.
Bar Keeper at Rwanda Ultimate Golf Course: (Deadline 11 March 2025)
JOB DESCRIPTION
Title: Bar Keeper
Place of Work: Rwanda Ultimate Golf Course Ltd
Department: Food & Beverages
Report to: Head of F&B Services
About us
Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
As a Barkeeper at our prestigious 5-star golf clubhouse, you will play an important role in delivering an exceptional guest experience. You will be responsible for crafting and serving high-quality beverages, showcasing your expertise in mixology and customer service. Your warm demeanor and attention to detail will ensure that members and guests feel welcomed and valued. Collaborating closely with the culinary team, you will contribute to creating a vibrant and inviting atmosphere, enhancing the overall enjoyment of our clubhouse facilities. We seek an enthusiastic professional who is passionate about fine dining, premium spirits, and providing unparalleled service in a luxurious environment.
Key Responsibilities
Key Responsibilities:
- Beverage Preparation: Prepare and serve a wide range of beverages, including specialty cocktails, wines, and non-alcoholic options, ensuring high standards of quality and presentation.
- Guest Engagement: Provide exceptional customer service by engaging with guests, understanding their preferences, and making personalized recommendations.
- Bar Maintenance: Maintain cleanliness and organization of the bar area, including proper stock management, equipment maintenance, and adherence to health and safety regulations.
- Inventory Management: Assist in inventory tracking, ordering, and controlling stock levels to minimize waste and ensure availability of popular items.
- Collaboration: Work closely with the culinary team to pair beverages with menu offerings and enhance the overall dining experience.
- Training and Mentorship: Train and mentor junior staff in mixology techniques and service standards to uphold the clubhouse’s reputation for excellence.
- Event Support: Assist in the preparation and execution of special events and private functions, providing tailored beverage services as needed.
- Feedback and Improvement: Gather guest feedback to continuously improve beverage offerings and service quality.
- Compliance: Ensure compliance with all local and state regulations regarding alcohol service and safety protocols.
- Team Support: Collaborate with fellow team members to foster a positive work environment and deliver seamless experience for all guests.
Experience and Qualifications:
- High school diploma or equivalent; additional certifications in mixology or hospitality management are a plus.
- Minimum of 2-3 years of bartending experience in a high-end restaurant, hotel, preferably 4- or 5-star setting.
- Mixology Skills: Proficient in a wide range of drink recipes and techniques, with a strong understanding of wine, spirits, and cocktail presentation.
- Demonstrated excellence in customer service with the ability to build rapport and create memorable experiences for guests.
- Strong verbal communication skills to interact effectively with guests and team members.
- Strong ability to handle guest inquiries, complaints, and special requests with professionalism and a positive attitude.
- Familiarity with local and state regulations regarding alcohol service and responsible beverage service practices.
- Willingness to work evenings, weekends, and holidays as needed, adapting to the dynamic demands of the clubhouse environment.
NOTICE
The business functions seven days a week, 24 hours a day. All Staff Members must realize this fact and always be aware that it may be necessary to move Staff Members from their accustomed shifts as business demands.
Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Violation of any of the stated responsibilities and duties is grounds for disciplinary action.
Required documents:
A detailed CV with 3 contacts of professional referees.
A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
Copies of academic degrees, professional training certificates, and other relevant training certificates
National ID
How to APPLY
The deadline for submitting applications is on 11th March 2025 at 14:00 hrs. Kigali time.
All applicants must submit their zipped documents to [email protected] with the email title “Application for Bar KeeperPosition.”
Only selected candidates for interview will be contacted.
All unzipped documents will be automatically disqualified.
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