2 Job Positions of Senior Technical Officer in charge of Knowledge Management _Strategy & Programmes for operations at Rwanda Revenue Authority ( RRA): (Deadline 17 April 2023)

2 Job Positions of Senior Technical Officer in charge of Knowledge Management _Strategy & Programmes for operations at Rwanda Revenue Authority ( RRA): (Deadline 17 April 2023)

2 Job Positions of Senior Technical Officer in charge of Knowledge Management _Strategy & Programmes for operations at Rwanda Revenue Authority ( RRA): (Deadline 17 April 2023)

JOB DESCRIPTIONS

Job details
Knowledge Management Team
Job Title: Senior Technical Officer in charge of Knowledge Management _Strategy & Programmes for operations
Grade: T2
Supervisor: Senior Professional in charge of Knowledge Management
Location: HQ
Working Mode: Hybrid
Purpose
He/she is responsible for drafting strategies for review, knowledge retention and transfer process, knowledge sharing culture, awareness programmes, reporting performance, communities of practices and knowledge groups in the Authority
Key duties and responsibilities
  1. Implement measures to promote knowledge sharing culture in the Authority to make it a knowledge-driven organization through the implementation of the Corporate Knowledge Management Strategy and Policy
  2. Facilitate Knowledge Retention and Transfer (KRT) Initiative targeting retiring and exiting staff through knowledge transfer teams and knowledge harvesting for purpose retaining critical knowledge and
  3. Facilitate knowledge-sharing sessions on various technical knowledge areas to improve on staff knowledgeability and enhance performance
  4. Implemented Knowledge Management Awareness Plan (KMAP) through the generation of knowledge awareness messages, conducting sensitization forums, creation and publication of knowledge management article
  5. Increase the corporate knowledge base through the collection and publishing of knowledge resources in the Knowledge repository for staff referencing;
  6. Participate in establishment, maintenance and supporting of communities of practice and knowledge groups in the Authority;
  7. Work alongside KM Champions and stakeholders (internal and external) to promote and optimize the usage of the organization’s knowledge asset;
  8. Control the accessibility and flow of knowledge within the organization and to external parties;
  9. Prepare monthly and quarterly reports on knowledge management initiatives for review and submission;
  10. Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of knowledge management strategy;
  11. Facilitate relevant coaching, training and support Session to champion a knowledge management culture;
  12. Undertake the maintenance and upgrading of the knowledge management infrastructure.
Required Academic Qualification
   Preferred Qualifications
  1. Bachelor’s Degree in Business Administration specialized in Human Resource Management
   Relevant Qualifications
  1. Bachelor’s Degree in General Management specialized in Management
Skill Type Required Skill Required Proficiency level
Presentation Skills in drafting ,reporting and presentation advanced
Required Competencies
  1. Knowledge Management
  2. Learning and Development
Required Experiences
  1. 4 years experience in Knowledge management or general human resource management

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