Innovation & Digital Officer at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)
Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.
Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda. The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;
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Role Title: |
Innovation & Digital Officer -1 Post |
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Business Unit(s): |
Rwanda |
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Business /Function: |
Innovation & Digital Officer |
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Location: |
Rwanda |
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Reports To: |
Marketing & Distribution Manager |
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MDP Level: |
Manager of self |
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Role Size |
M |
Job Summary
The innovation & digital role helps the company set and execute innovation & digital strategies that will drive revenue including digital, improve customer engagement, optimize operations, and create new business value.
Key tasks and responsibilities
- Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation, and execution
- Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization
- Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms
- Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models.
- Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams
- Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new
- Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives
- Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business
- Developing Digital Talent- work closely with HC to create and maintain innovation and digital culture and to build digital capabilities across the company
Qualifications and experience
- University degree in business, technology or equivalent
- Digital Innovation management
- Core business processes and associated technical solutions
- Minimum of 3 years in Digital Product Management, innovation management or similar role
- Basic understanding of Insurance
Skills and competencies
- Good communication and negotiating skills
- Good interpersonal skills
- Thorough understanding of insurance
- Good communication and stakeholder management skills
- Good teaming and interpersonal skills
- Strong advocacy for collaborative working skills
- Early-stage product experience including strong product development skills
Please visit our careers page through: https://bit.ly/3m3Zr9i
Interested candidate are requested submit their applications by 5.00 p.m. 21st December 2021.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
ONLY short-listed candidates will be contacted.
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