CEMR Digital Health Team Leader (Re-advertisement) at IntraHealth: (Deadline 6 May 2022)

WHY CHOOSE INTRAHEALTH

At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. Program officers, finance experts, and technical leaders. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.

For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work. Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we have built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective.  Join us and together we can make lasting changes in global health—for all of us.

IntraHealth seeks a qualified digital health professional to fill the position of cEMR Digital Health Team Leader for the USAID Ingobyi Activity. The USAID Ingobyi Activity is a five-year cooperative agreement to improve the quality of reproductive, Maternal, newborn and child health (RMNCH) and malaria services, in a sustainable manner with the goal of reducing neonatal, child and maternal mortality in Rwanda. The Ingobyi Activity builds upon the tremendous gains Rwanda has made in the health sector as well as previous USAID investments in the health sector to provide a healthier, more productive future for all Rwandans. Ingobyi works to improve the availability, quality, and utilization of RMNCH and malaria services with resilience and sustainability. In addition, IntraHealth International is supporting the MoH in the fight against COVID-19.

SUMMARY OF THE ROLE

IntraHealth/USAID Ingobyi Activity seeks to recruit Digital Health Team Leader to support digitalization community health program (CHP) efforts, including piloting of community Electronic Medical Record(cEMR) in selected districts. Reporting to Senior Malaria Specialist, the Digital Health Team Lead will provide overall leadership for the piloting of the cEMR. S/he will be expected to support Ministry of Health/ Digital Health Directorate General to plan and pilot community EMR through joint planning, coordination, supervision, and reporting. The Digital Health Team Lead will be responsible for maximizing cEMR benefits for community health program by ensuring that the cEMR is piloted within the proposed timeframe. S/he will ensure rigorous process documentation, routine data review and data analysis, and identification of lessons learned from piloting phase to inform scale up of community EMR countrywide.

 ESSENTIAL FUNCTIONS

• Creating and maintaining a detailed plan and relevant documentation to ensure proper function of the cEMR system.
• Analyzing requests from the field and identifying potential digital solutions that can effectively support piloting of community EMR.
• Monitoring the cEMR piloting budget and activity implementation and providing inputs and recommendations on resources (both human and cost) to ensure that all cEMR related activities are well resourced for best possible results.
• Identifying and engaging all relevant stakeholders to ensure their participation through monthly meetings with, strengthening their collaboration, analysing their feedback to inform successful piloting of cEMR.
• Performing cEMR piloting risk management by Identifying and analyzing potential risks and liaising with the relevant stakeholders to ensure timely mitigation and resolution.
• Working closely with the Digital Health Directorate General at Ministry of Health to seek guidance for the technical resources required to implement EMR at community level and providing recommendations for adjustments based on technical needs.
• Working in collaboration with the Ministry of Health team to ensure that the cEMR and other digital solutions are aligned with data-protection rules and data safety.
• Coordinating and supervising evaluation activities to support learning as well as documenting lessons learned and best practices to support responsive decision-making and countrywide scale up of cEMR.
• Leading the planning and delivery of training activities for CEMR trainers and users at central and decentralized levels.
• Establish help desk team and ensure its functionality to support community health workers and other EMR users to guide them in their work.
• Building the capacity of Digital Health Advisors and supervise implementation of cEMR activities.
• Leading documentation processes, data reviews and analysis and development of analytical and progress reports.
• Presenting progress and results of the pilot to key digital health stakeholders and incorporating their feedback to improve the cEMR piloting processes.
• Regularly reporting progress and deviations to the supervisor, MOH and the Digital Health TWG.
• Performing any other related duties, as required by the supervisor.

REQUIRED QUALIFICATION AND EXPERIENCE:

• Bachelor’s degree with at least 8 years of experience or master’s degree with five years of experience in computer science, health informatics of medical informatics.
• Proven track record in leading a successful implementation of electronic medical record systems or experience relating to project management or business analysis of information systems related projects are an asset.
• Experience with OpenMRS is a strong asset.

KEY COMPETENCIES

• Having a very good understanding of the system used and based on its constraints judges what is possible or not to implement (ability to suggest solutions based on user stories and real-life problems). Can propose different requirements tailored to the community EMR needs.
• Analytical skills to understand the EMR needs of users in community health program context.
• Proactive technical troubleshooting and problem-solving skills.
• Excellent follow-up, time management and organization skills.
• Knowledge of Microsoft Office programs, including MS Excel, MS Word and MS PowerPoint.
• Strong editing, written and oral communication skills.
• Strong interpersonal skills.
• Ability to coordinate several projects simultaneously.
• Strong organizational skills.

OTHER COMPETENCES:

Managing Performance: Ability to plan and design practices, processes and procedures that allow for effective management of people, resources and processes to optimize overall organizational performance. Managing for performance includes the ability to delegate and encourage growth and leadership across the team(s) as part of maximizing performance and productivity.

Strategic Thinking: Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges. Ability to develop organization- and industry-specific expertise and apply sound decision-making processes to reach productive resolutions that translates strategy into actionable business plans.

Effective Communication (Oral & Written): Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors

Risk Management: Knowledge of processes, tools and techniques for assessing and controlling the organization’s exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.

Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within assigned role that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.

Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.

REQUIRED DOCUMENTS 

• Motivation letter

• Copies of notarized degrees and certificates compiled in one PDF document

• Updated Curriculum Vitae f maximum 3 pages with three references and their contacts. The referencing should be made of the current supervisor, previous supervisor, and academic supervisors contacts.

HOW TO APPLY

• To apply and learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

• Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

Please apply by May 6, 2022. Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful.

SUMMARY OF BENEFITS

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package.  We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment.  This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

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