2 Job Positions at Alight: (Deadline 24 April 2022)

2 Job Positions at Alight: (Deadline 24 April 2022)

SGBV/ Case at Worker at Alight: (Deadline 24 April 2022)

VACANCY – SGBV/ CASE WORKER  

ALIGHT (formerly American Refugee Committee) works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. ALIGHT presently works in and with partners in seventeen countries globally. ALIGHT has consistently operated in Rwanda since the year 1994, and today has a strong and committed team of over eight hundred personnel who include full time staff, community mobilizers and incentive workers– implementing programs in Primary Health Care, Reproductive Health, HIV and Nutrition; also Water, Sanitation and Hygiene, Shelter and general Infrastructure, Livelihoods/Economic strengthening, and Sexual and Gender Based Violence Prevention/ Protection. Our work in Rwanda currently covers all the refugee locations and their kind Rwandan-host communities. And we are always looking to expand and, jointly with our partners, offer lasting impact with and for the communities we serve! ALIGHT is looking for a qualified, self-driven and committed individual to join its team as SGBV Case worker, to be based full time in any one of the field sites (refugee camps, transit and reception centers) where ALIGHT has active operations.

PRIMARY PURPOSE:

The primary responsibility of the SGBV Case Worker is case management and psychosocial support of vulnerable communities, including survivors of SGBV in assigned location. The Case Worker ensures appropriate support for individuals, working closely with relevant colleagues to identify asylum seekers at risk of SGBV and other vulnerable people and providing case management services in line with Rwanda’s Standard Operating procedures, and Global minimum standards of child protection case management.

KEY RESPONSIBILITIES  

• Provide case management services, including interviews with clients, assessments, and case plans in line with the National Standard Operating Procedures for case management & Global Child Protection Case Management Guidelines;
• Provide ongoing, one-on-one emotional support to SGBV survivors;
• Accompany SGBV survivors and other people with specific needs to the competent service providers, follow up and document referred cases;
• Establishing and coordination with Community Based Protection Structures (CBPS) for support of SGBV cases;
• Training Community Based Protection Structure (CBPS) to prevent SGBV and provide basic emotional support and referrals;
• Maintain case records according to ethical and safety standards, as well as document all SGBV cases as per the guidelines; as well as develop and keep updated the SGBV database;
• Work closely with one-stop centers to ensure that SGBV survivors receive comprehensive services at health facilities;

• Responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of SGBV as per the agreed SoP and referral pathway in place;
• Prepare required weekly and monthly reports and briefs as required or directed by supervisor and program leadership.

MINIMUM QUALIFICATION, BEHAVIOURS & EXPERIENCE   

• Minimum of Bachelor’s degree in Social work, Community Development, Psychology, human rights, or closely related field;
• Minimum of three years’ previous experience with GBV programming— implementing SGBV, child protection programs, preferably in social work or case management, in humanitarian or development settings;
• Excellent report writing, communication and analytical skills;
• Comfort residing full time working in any one on the field site (kirehe, Huye, Gatsibo, Karongi) and in other low resource-refugee settings in Rwanda;
• Solution, service and support oriented attitude and work ethic; and a willingness to guide refugees towards exploring options and solutions, while assuring fidelity and confidentiality to expected policies and compliance;
• Capable communicator in English and Kinyarwanda; including written; also, conversance with French is an added advantage;

• Self-motivated and client-oriented with a strong sense of personal ethic, integrity and quality.

APPLICATION GUIDELINES:  Interested and qualified candidates should submit 1page Cover letter, and updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most recent or current employer/supervisor (all in/as one document) – via email only to: [email protected] with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is 24th April 2022 at 17:00hrs. Only shortlisted candidates will be contacted.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  ALIGHT complies with all applicable laws governing nondiscrimination in employment.

Receptionist at Alight: (Deadline 24 April 2022)

VACANCY – Receptionist

ALIGHT works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. ALIGHT presently works in and with partners in seventeen countries globally. ALIGHT has consistently operated in Rwanda since the year 1994, and today has a strong and committed team of over eight hundred personnel who include full time staff, community mobilizers and incentive workers– implementing programs in Primary Health Care, Reproductive Health, HIV and Nutrition; also, Water, Sanitation and Hygiene, Shelter and general Infrastructure, Livelihoods/Economic strengthening, and Sexual and Gender Based Violence Prevention/ Protection. Our work in Rwanda currently covers all the refugee locations and their kind Rwandan-host communities. And we are always looking to expand and, jointly with our partners, offer lasting impact with and for the communities we serve! ALIGHT is looking for a qualified, self-driven and committed individual to join its team as Receptionist 

PRIMARY PURPOSE OF THE POSITION:

As a Receptionist, you will be the first point of contact for ALIGHT. Ultimately, a Receptionist will ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. The receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls

PRIMARY DUTIES & RESPONSIBILITIES  

• Greet and welcome guests as soon as they arrive at the office;
• Direct visitors to the appropriate person and office;
• Answer, screen and forward incoming phone calls;
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email;
• Receive, sort and distribute daily mail/deliveries;
• Distribute tender documents to applicants when tenders are open;
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
• Order front office supplies and keep inventory of stock;
• Update calendars and schedule meetings;
• Arrange travel and accommodations, and prepare vouchers;
• Keep updated records of office expenses and costs;
• Support on event preparation;
• Prepare Clearance letters to Minema and follow up;
• Work with Experience officer on Expatriate Visa Applications and follow ups;
• Prepare PRFs as requested and certificate of completion for vendors;
• Perform other clerical receptionist duties such as filing, scanning, Typing, photocopying, transcribing and faxing.

EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED:

• Proven work experience as a Receptionist, Front Office Representative or similar role;
• Proficiency in Microsoft Office Suite;
• Hands-on experience with office equipment (e.g. Landline, Fax Machine, Scanner and printers);
• Professional attitude and appearance;
• Multitasking and stress management skills;
• Solid written and verbal communication skills;
• Ability to be resourceful and proactive when issues arise;
• Excellent organizational skills;
• Demonstrated ability to read, write, and speak English;
• Should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations;
• Should have a pleasant personality;
• Customer service attitude;
• High school degree; additional certification in Office Management is a plus.

KEY BEHAVIORS & ABILITIES:

• Initiative, resourcefulness and innovation;
• Strong participatory and interpersonal skills;
• Multitasking and time-management skills, with the ability to prioritize tasks;
• Smart and neat;
• Self-motivated and customer-oriented with a strong sense of personal ethic, integrity and quality.
• Ability and willingness to work in a fast stressing and fast rowing environment.

APPLICATION GUIDELINES : Interested and qualifying candidates should submit applications to ALIGHT Rwanda Country Director – to include 1 page Cover Letter, an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following email address only: RW[email protected] with the position applied for CLEARLY indicated in the subject line. The deadline for submission of applications is April 24th, 2022 at 17:00hrs. Only shortlisted candidates will be contacted. Due to the urgency to fill this role, applications will be reviewed on a rolling basis, with a quick decision expected once a suitable candidate is identified.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment.