Head, Administration at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Head, Administration at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Head, Administration. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to operational excellence and delivering streamlined administrative initiatives that ensure long-term quality and efficient operations are provided to all our staff and our esteemed members.

As the Head of Administration, you will play an important role in the efficient and effective operations of RSSB, managing a diverse range of administrative functions while upholding the highest standards of integrity and accountability.

If you have what it takes to work in a fast-paced environment and you are passionate about making a positive impact, then we are looking for you. In this pivotal role, you will gain invaluable experience leading administrative operations for a large organization and collaborate with dedicated professionals to drive efficiency and operational excellence.

Reporting to the Chief Operations Officer, the Head, Administration will be responsible for overseeing the administrative operations of RSSB and ensuring all operations are completed in a timely manner.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.0 trillion Rwf, which is equivalent to 16% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Overseeing the management of assets, logistics, archives & library, and records management
2. Oversee the process of developing policies and procedures of all administrative operations
3. Overseeing the development of RSSB’s operational strategy
4. Collaborating with the user departments in identifying operational gaps and propose improvement solutions
5. Work with the functional managers to deliver excellent services to clients and ensure quality service delivery to customers
6. Communicate and oversee the implementation of the organisation business strategy in all the security, asset management and logistics, records management, and library functions
7. Ensure that there are appropriate systems, processes, and tools to support the effective execution of RSSB’s business operations.
8. Oversee RSSB’s records are well maintained and provided whenever needed to support company operations
9.  Oversee inventory of office supplies and the purchasing of new material with attention to budgetary constraints
10. Oversee facilities services, maintenance activities of RSSB’s buildings and other properties.
11. Organise and supervise other office activities (recycling, renovations, event planning etc.)
12. Oversee day-to-day operations, plan, and coordinate administrative procedures and devise ways to streamline processes
13. Ensure operations adhere to policies and regulations
14. Ensure that all RSSB’s offices are fully equipped
15. Collaborate with Head of Supply Chain Management to ensure all functions get the required administrative support
16. Manage the staff under his/her supervision
17. Develop and disseminate contract performance of the staff under his/her supervision
18. Ensure timely submission of periodic reports
19. Oversee the process of preparation of planning and budgeting
20. Ensure RSSB’s work environment comply with health and safety standards
21. Perform any other duties related to Operations function as may be assigned from time to time

The successful candidate must have at least:

1. Master’s’ Degree in business administration, Business law, Finance or Accounting with at least 6 years’ relevant experience, 2 of which should have been in a managerial role

OR

1. Bachelors’ Degree in business administration, Business law, Finance or Accounting with at least 8 years’ relevant experience, 2 of which should have been in a managerial role

Technical Competencies:

1. The role holder must have sound understanding in operational excellence and resource management
2. The role holder must demonstrate in-depth knowledge of laws and regulations governing acquisition and asset disposal
3. The incumbent must have strong knowledge in work process orientation
4. The incumbent must have sound understanding in project management

Behavioral Competencies: 

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike
3. Must be open to change and adapt established methods for new uses within the institution

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Thursday 13, July 2023.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

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