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ICT Officer at Muhanga District: (Deadline 26 April 2024)

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ICT Officer at Muhanga District: (Deadline 26 April 2024)

ICT Officer at Muhanga District: (Deadline 26 April 2024)

Job responsibilities

• Maintain and troubleshoot all network and computer related issues; • Integrate security, physical control solutions for all confidential data and systems; • Monitor performance and manage parameters to provide fast responses to front-end users. • Identify user needs and system functionality and ensuring ICT facilities meet these needs • Planning, budgeting, developing and implementing ICT action plan • Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours • Scheduling upgrades and security backups of hardware and software • To ensure relation with external ICT companies • To install computers, printers and other peripheral devices • To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests. • Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s • Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. • Install, maintain, troubleshoot and update operating systems, antivirus and application programs. • Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to. • Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor. • Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.
Minimum qualifications
    • 1
      Advanced diploma in Software Engineering

      0 Year of relevant experience

    • 2
      Advanced diploma in Computer Science

      0 Year of relevant experience

    • 3
      Advanced diploma in Computer Engineering

      0 Year of relevant experience

    • 4
      Advanced diploma in Information and Communication Technology

      0 Year of relevant experience

    • 5
      Bachelor’s Degree in Software Engineering

      0 Year of relevant experience

    • 6
      Bachelor’s Degree in Computer Science

      0 Year of relevant experience

    • 7
      Bachelor’s Degree in Computer Engineering

      0 Year of relevant experience

    • 8
      Bachelor’s Degree in Information and Communication Technology

      0 Year of relevant experience

    • 9
      Bachelor’s Degree in Electronics and Telecommunication Engineering

      0 Year of relevant experience

    • 10
      Bachelor’s Degree in Information Management Systems,

      0 Year of relevant experience

    • 11
      Advanced Diploma in Information Management System

      0 Year of relevant experience

    • 12
      Electronics and Telecommunication Engineering

      0 Year of relevant experience

    • 13
      Bachelor’s Degree in Information Technology

      0 Year of relevant experience

    • 14
      Bachelor’s Degree in Business Information Technology

      0 Year of relevant experience

    • 15
      Advanced diploma ( A1) in Business Information Technology

      0 Year of relevant experience

  • 16
    Advanced Diploma in Information Technology (IT)

    0 Year of relevant experience

Required competencies and key technical skills

    • 1
      Resource management skills
    • 2
      Analytical skills
    • 3
      Problem solving skills
    • 4
      Decision making skills
    • 5
      Time management skills
    • 6
      Risk management skills
    • 7
      Results oriented
    • 8
      Digital literacy skills
    • 9
      Understanding of ICT specifications for different equipment, PCs, Printers, scanners
    • 10
      Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
    • 11
      Ability to manage and troubleshoot TCP / IP networking issues
    • 12
      Ability to repair PCs and other hardware equipment
    • 13
      Demonstrated ability to convert high-level customer needs into a technical development strategy
  • 14
    Experience in Desktop Support, Network Administration, System Administration

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