JOB AT I& M Bank Rwanda : SENIOR RELATIONSHIP MANAGER : ( Deadline : 14 June 2019 )
REPORTING LINE: HEAD OF CORPORATE AND INSTITUTIONAL BANKING
DEPARTMENT: CORPORATE AND INSTITUTIONAL BANKING
Job Purpose:
To grow the business in terms of the loan book, liabilities customer base and income from the bank’s Corporate and Institutional target markets. Effective account relationship management resulting in optimization of customer satisfaction, retention and wallet share through selling multiple solutions from the entire bank’s product range.
The successful candidates will be responsible for the following:
Assess the market and propose new sectors to tap in.
Grow the corporate banking customer base by recruiting new customers, and wallet sizing to the existing customers to attain high returns.
Lead syndication and ensure the Bank gets a sizable share of the wallet.
Liaise and provide leadership to RMs in areas of expertise, particularly in regards to provision of facilities to customers and customer recruitment.
Ensure that Corporate Customers are well managed to minimize their complaints
Generate non funded income by increasing non funded book.
To manage customers relationships to ensure retention.
Monitor and ensure that there is no excesses that are not approved.
To qualify for this role applicants must have the following:
Bachelor’s Degree in Finance, Business, Banking or a related fields
At least 8 years’ experience in Relationship Management within a financial institution
Proven knowledge or skills in credit appraisal and financial analysis
Proven skills in marketing & sales of financial products & services
Strategic perspective and good knowledge of the Rwanda Market
Proven skills in customer service, and business development
Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to [email protected]; the deadline for submission of applications is at 5:00pm on 14thJune 2019.
NOTE: Only shortlisted candidates will be contacted.
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