
Citizen Complaints Management Officer at Ministry of local Government ( MINALOC): (Deadline 9 April 2025)
Job responsibilities
Qualifications
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1Master’s Degree in Law
0 Year of relevant experience
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2Bachelor’s Degree in Economics
0 Year of relevant experience
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3Bachelor’s Degree in Public Administration
0 Year of relevant experience
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4Bachelor’s Degree in Administrative Sciences
0 Year of relevant experience
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5Bachelor’s Degree in Management
0 Year of relevant experience
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6Master’s Degree in Public Administration
0 Year of relevant experience
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7Master’s Degree in Administrative Sciences
0 Year of relevant experience
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8Bachelor’s Degree in Law
0 Year of relevant experience
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9Bachelor’s Degree in Development Studies
0 Year of relevant experience
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10Master’s Degree in Economics
0 Year of relevant experience
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11Master’s Degree in Management
0 Year of relevant experience
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12Master’s Degree in Development Studies
0 Year of relevant experience
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13Master’s Degree in Political Sciences
0 Year of relevant experience
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14Mater’s Degree in Psychology
0 Year of relevant experience
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15Master’s Degree in Sociology
0 Year of relevant experience
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16Bachelor’s Degree in Psychology
0 Year of relevant experience
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17Master’s Degree in Governance and Leadership
0 Year of relevant experience
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18Bachelor’s Degree in Political Sciences
0 Year of relevant experience
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19Bachelor’s Degree in Governance and Leadership
0 Year of relevant experience
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1Integrity
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2Strong critical thinking skills and excellent problem solving skills
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3Inclusiveness
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4Accountability
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5Communication
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6Teamwork
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7Client/citizen focus
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8Professionalism
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9Commitment to continuous learning
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10Resource management skills
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11Problem solving skills
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12Fluency in Kinyarwanda, English and/ or French. Knowledge of all is an added advantage
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13Analytical skills;
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14Knowledge of scope, challenges and problems concerning local development and decentralization service delivery
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15Knowledge of approaches or models for building better governance
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16Knowledge of the legislative background of Local Government Entities
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17Knowledge of administrative issues
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18Skills of all good governance standard for Public Services
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19Understanding of rural development, with a focus on participatory processes, joint management
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20Knowledge of local issues, community priorities, organizational relationships, social and cultural constraints and realities, and environmental conditions
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