E-Banking Officer at Inkunga Finance Plc: (Deadline 5 June 2022)
JOB VACANCIES OFFER
INKUNGA FINANCE PLC is a microfinance institution headquarted in Karongi District, Western Province.
Its mission is to promote quality financial services to small and medium-sized entrepreneurs in order to contribute to the improvement of their socio-economic living conditions and to remain a sustainable and self-sufficient institution.
To strengthen its human resources, INKUNGA FINANCE is currently recruiting the following people to occupy job vacancy.
JOB DESCRIPTION
E-BANKING OFFICER (1 VACANT POST)
Key Responsibilities
Under the supervision of the Head of IT and Data Management, he (she) will be responsible for:
- Supervising Mobile Banking and Electronic Banking services to ensure high quality service delivery to customers;
- Ensuring that all staff providing Mobile Banking and Electronic Banking services to achieve their Key Performance Indicators (KPIs);
- Following up PUSH & PULL transactions;
- Ensuring compliance with anti-money laundering policies and procedures and that custodians of KYC (Know Your Customer) are respected while maintaining strict confidentiality of customer affairs in accordance with the Mobile Banking services;
- Providing innovation that will enable the institution to develop the mobile banking and electronic payment activity and improve its leadership position in this area;
- Selecting service providers and negotiating contracts, monitoring processor performance and managing the program on an ongoing basis;
- Managing Mobile Banking Services Agents in processing all new applications, billing and general maintenance;
- Managing and approving electronic banking applications and perform reconciliations and reporting of electronic transactions on a daily basis;
- Setting targets, measuring and reporting on the performance of all electronic banking transactions;
- Testing equipment related to mobile agents and proposing their replacements;
- Performing maintenance of equipment related to technology;
Requirements
- Must be a Rwandan;
- Have an A1 degree with at least one year’s experience or a Bachelor’s degree in Information Technology, Computer science and Management, Electronics and Communication, Computer science and Networking or related fields;
- Have a good character in working with financial institutions (meaning no non-performing or written off loans);
- Fluent in French or English, knowledge of two languages would be an advantage;
- Aged between 21 years and 35 years;
Method of Application and notification
-
- Interested and qualified candidates should submit Job application via e-mail: recruitement@inkungafinance.com
- The deadline for submitting applications is June 05th, 2022 at 5:00 p.m.
- The job application file must contain:
- An application letter addressed to the Managing Director;
- A circulum vitae;
- A copy of the identitification card;
- A copy of the degree or certificate;
- A certificate of service rendered for A1 and A2 applicants.
The list of candidates shortlisted for the written exam will be published not later than 08/06/2022 via the website: https://inkungafinance.com
Done at Karongi, 26th Mai 2022
NSENGIMANA Claudien
Managing Director
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