Planning and Customer Service Officer – Rwanda at Lipton Teas and Infusions Rwanda limited: (Deadline 7 June 2024)
LIPTON Teas and Infusions
JOB DESCRIPTION
Job Title: |
Planning and Customer Service Officer – Rwanda |
Location: |
Nyaruguru, Rwanda |
Reports To: |
Head of Planning and Customer Service – Plantations |
LIPTON Teas and Infusions is the world’s largest tea business with a remarkable portfolio of over 30 world-class brands, including iconic names like Lipton, PG Tips, TAZO, Brooke Bond, and B-Corp certified Pukka and T2. Based in the Netherlands and operating in more than 100 countries, we pioneer innovative, premium and sustainable teas and infusions to delight our consumers daily. Our commitment is to drive the entire tea industry upwards and create value for all and the planet, from farmers to consumers, retailers, team members, partners, and shareholders. We take a long-term approach, investing in innovative and sustainable practices that deliver responsible growth, with a keen focus on meeting the needs of our customers and consumers, protecting the environment, and making a positive impact on people’s lives. LIPTON Teas & Infusions Rwanda Limited is one of LIPTON Teas and Infusions’ Tea entities in Africa. We create wealth both directly through our operations and indirectly through our broader value chains where we support development and growth in partnership with businesses and communities. Lipton has been growing tea in Rwanda since 2017. The estates in Nyaruguru District covers over 816.7 hectares and is Rainforest Alliance certified. The Company employs around 2,000 permanent and temporary workers. Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing. |
Role Summary The Planning and Customer Service Officer will be responsible for Planning, Logistics, Inventory and Customer Service functions in Rwanda. The role plays a crucial role in optimizing operational processes, ensuring service reliability, enhancing customer satisfaction, and contributing to the overall success of the business. |
Qualifications Required
|
Knowledge, Skills & Experience Required
|
Role Responsibilities– PLANNING Supply Planning
Materials requirements planning
Supply network planning
Data analysis
Office administration
Reporting
INVENTORY MANAGEMENT
CUSTOMER SERVICE
LOGISTICS
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Travel As per job/site requirements, local travel likely. |
Leadership Behavior Exhibit the LIPTON Teas & Infusions GROW Values |
Application Process
- Interested candidates who meet the above qualification should send their application and detailed CV to Rwanda.hiring@lipton.com on before 29th June 2024.
- In the subject of the email, quote the job title as per the advertisement.
- No Manual Application shall be accepted.
- Only shortlisted candidates shall be contacted.
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