Public Relations & Communication Officer at Ministry of ICT and Innovation: (Deadline 18 July 2022)

Public Relations & Communication Officer at Ministry of ICT and Innovation: (Deadline 18 July 2022)

Public Relations & Communication Officer at Ministry of ICT and Innovation: (Deadline 18 July 2022)

Job description

 Elaborate the annual communication plan and budget of the Ministry;
 Elaborate and ensure internal communication for a better implementation of the communication plan of the Ministry;
 Build and sustain relationships with various public and private media;
 Collect and manage complaints from clients/publics on internal services and needs of public in terms of Ministry’s information and mandate;
 Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
 Develop methods, tools to be used in the surveys;
 Collect, compiles and analyzes the results of investigations and complaints received in the suggestions’ box and identify key ideas;
 Collect and processes information from users on their expectations, satisfactions, and type of disputes with the Ministry;
 Advise and recommend on how to improve the image and quality of the services delivered by the Ministry;
 Draft messages, write speeches and press releases for the Ministry;
 Organize and facilitate media interviews with the Ministry;
 Organize press conferences to disseminate the updates on the Ministry’s activities;
 Write articles to be published in newspapers and online media on the achievements of the Ministry;
 Regularly update the Ministry website and social media platforms such as Twitter;
 Routinely provide information about the Ministry to the public;
 Participate in organizing the Ministry’s major events to enhance its visibility.

Minimum Qualifications

  • Bachelor’s Degree in Communication

    0 Year of relevant experience

  • Bachelor’s Degree in Journalism

    0 Year of relevant experience

  • Bachelor’s Degree in Public Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Media

    0 Year of relevant experience

  • Degree in any other field with a relevant professional experience in communication, media and/or public relations

    3 Years of relevant experience

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Analytical skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Verbal, non-verbal and written communication skills

  • Knowledge of online communication tools with special emphasis in audio-visual production and dissemination

  • Report writing and presentation skills

  • Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences

  • Ability to develop and implement communications initiatives using appropriate tools and channels;

  • Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.

  • Creative thinking skills and solution-oriented attitude;

  • Ability to convey ideas clearly and concisely;

  • Knowledge of online communication tools with special emphasis in audio-visual production and dissemination

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