Radio Network Quality Engineer at Airtel Rwanda Ltd: (Deadline 30 April 2024)

The Radio Network Quality Engineer will support our network Qos deliverables with regard to Drive Test logs analysis, SSV acceptance, reports and analysis. This is to evaluate our Network Quality level and pointing areas of improvement according to our business objectives.

He/She will be responsible for the analysis, design and enhancement of KPIs reports of telecommunications networks. The individual will typically provide different reports which will guide the work of Optimization Engineers and interface with Project Coordinators.

Expected Key Results

Activities (Detailed KPIs)

Quality assurance of GSM/UMTS/LTE Networks

• Analyzing Radio Network Measurement data in a variety of ways, such as walk testing, Mobility Drive test, collating those data into a usable format and Comprehensive Report.
• Handle customer complaints in collaboration with Optimization and design teams
• Support governmental regulation requests. Manage Benchmarking with other MNOs
• Identify LTE access failures that are not within acceptable levels and escalate to Network Optimization Team.
• Proactively monitor congestion and utilization for different technologies and layers.
• New site and/or new carrier validation (SSVs and KPIs Acceptance)

Domain knowledge and Experience

• Good knowledge of GSM, UMTS, and LTE RF principles, protocols, call flows, system parameters and algorithms.
• Specialized in Performance (GSM, UMTS, LTE);
• Well versed in the tools used to retrieve and analyze KPIs (Ericsson Business Objects) and also in tools used to analyze drive test data (TEMS…).
• Strong analytical skills;
• Works independent, but also a good team player;
• Responsible, Service minded, flexible, taking initiatives;
• Result oriented and customer focused;
• Process oriented and quality driven.

Character / Disposition Sought

• Teamwork and collaboration
• Results orientation
• Analytical and problems Solving
• Multi culture and inter-personal skills

Internal and External Contacts

• Internal – Airtel Africa Operating Company, Airtel Africa HQ.
• External – Airtel Managed Services/Managed Capacity partners, third party contractors and other equipment vendors.

Reporting Manager

Head of Network Quality Assurance

Functional Head

Network Director

Business HR

C&B