Technical Officer (Service Delivery/District Health Sys.) at WHO – World Health Organization: (Deadline 1 April 2024)

OBJECTIVES OF THE PROGRAMME

The overall goal of the related department is to strengthen health systems in ways that will advance Universal Health Coverage (UHC) and therefore progress towards the health Sustainable Development Goals (SDGs) in the Country, with an increased focus on reaching vulnerable populations, through the following strategic directions:1. Adapting frontline services to changing needs, backed up by hospital care, with attention to safety, quality and equity – including gender; health workforce education and rural retention; improved human resources for health data; and HRH governance2. Improving access to quality medical products, through regional cooperation on pricing, procurement, and regulation; use of TRIPS flexibilities; antimicrobial stewardship; improved medicines data3. Using evidence for accountability for progress of UHC and SDGs, with a focus on equity; better mortality data; integrated information platforms and use of data in decision-making.

DESCRIPTION OF DUTIES

Within the related Regional Strategic frameworks and related country’s overall health policy and strategy framework as well as its vision for UHC, the incumbent will:1.Provide technical support to the MoH and health partners in the organization and management of health services to respond to changing needs, with a focus on strengthening frontline services, backed up by appropriate hospital care.2. Assure the provision of technical support and advice to the MoH related to Service Planning and package design, models of care, including assessment of feasibility of implementation.3.Provide technical support and advice to the MoH in the development of strategies and plans to adapt services to deliver adequate quality and safe continuing care within and between primary and secondary level facilities.4.Provide technical support and advice to the MoH relating to support for the Development of health workforce policies and strategies that respond to current and future health service needs, workload and labour market dynamics, with special attention to frontline services.5.Provide technical support to Ministry of Health in the review and analysis of Health workforce education curricula/ health professional curricula development/revision; accreditation and regulation of health professional training institutions; inter-professional education and continuing professional development.6.Support the MoH and health partners in the assessment of trends in health service performance and results, including equity and quality/safety, and cross-country learning.7.Provide evidence-based support through policy advice, capacity building and evidence generation in various related areas. Promotion of performance-based service delivery which translates into high value for money Human Resources for Health;8.Document emerging best practices in management, purchasing and various areas seen at national and sub national levels;9.Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

EDUCATION

Essential: First university degree in medicine, health sciences, public health or community health, health policy and planning, health systems management, medical/social anthropology, health human resource management, or social sciences, from a recognized university.
Desirable: Training in any of the following areas: public health, health service organization, management, quality and safety; health workforce education and management; health policy, planning and management.

EXPERIENCE

Essential: At least five (5) years’ experience in health service organization.-Experience in health management, quality and safety.-Some experience in Experience in human resources for health (HRH) or health systems strengthening and assessment or health policies or strategy and plan development and implementation or evaluation.
Desirable: Experience in analysis of and support to national health systems in RwandaWorking experience in theUN and/or other international agencies.

SKILLS

1. Knowledge of principles of public health and health systems; health services organization, management, quality and safety; health services and system assessments and how to address challenges identified; human resources for health; health systems development and management; monitoring and evaluation2. Excellent written and oral communication and presentation skills, with the ability to clearly and concisely communicate complex issues3.Demonstrated ability to maintain effective relationships with a wide range of stakeholders in government and beyond, including other development agencies.

WHO COMPETENCIES

Teamwork
Respecting and promoting individual and cultural differences
Communication
Creating an empowering and motivating environment
Ensuring the effective use of resources

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English.
Desirable: Expert knowledge of French.

REMUNERATION

Remuneration comprises an annual base salary starting at RWF 46,498,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

https://www.who.int/careers/diversity-equity-and-inclusion

) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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